About

Melissa Rifai, Mortgage Loan Officer at Hyve Home Loans

About

Meet Your Lending Team

Meet the Team. Yeah, both of us.

Miranda Kincaid

Two officers. One mission.

What you actually get when you work with a team instead of a single loan officer.

We don't just say we're qualified.

What Sets Us Apart

Let's Work Together

Loan Programs

Team · Meet Melissa & Miranda

Two loan officers. Two sets of ears. One mission.

Behind every closing at Hyve is a two-person team that picks up the phone. Melissa & Miranda partner on your loan end-to-end — so questions never sit in a queue, and your file never stalls because someone is sick, on vacation, or just slammed.

Different styles, same standards. Whatever pace or personality fits your loan best, there's someone on this team wired like you.

The Team

Two women, two very different personalities, one shared obsession with getting your loan closed the right way — not just the fast way.

Mortgage Loan Officer

"I started Hyve because I was tired of watching good buyers get stuck in loan pipelines where nobody answers the phone. Our whole model is built around being reachable, being honest, and giving a damn."

runs the relationship side of the team — strategy, structure, the bigger-picture conversations about whether now is the right time to buy, refinance, or wait.

Specialty lines: conventional, FHA, VA, jumbo, and complex self-employed income files. Loves the deals other brokers hand back.

Executive Team Lead

"Half of my job is paperwork. The other half is making sure you actually understand what's happening with your loan while all that paperwork is moving. Nobody should ever feel in the dark on the biggest purchase of their life."

Miranda runs the operational heart of the team — the day-to-day execution, document chasing, and the patient hand-holding that turns a confusing loan process into a clear set of next steps.

Specialty focus: first-time buyers, USDA rural loans, FHA, and helping families rebuild credit to position for a future home purchase.

A closing day in Tucson, AZ — December 2025.

Our Story

"We built Hyve because the mortgage industry punishes the people with the least margin for error. That's backwards. Our borrowers deserve a team — not a single point of failure."

How we split the work isn't a hierarchy — it's a partnership. Strategy calls land with Melissa. Operational calls land with Miranda. Both of us know your file end-to-end, so if one of us is on a school run or out sick, the other can pick up the conversation exactly where it left off.

Behind the Curtain

Licensed · Bonded · NMLS Verified

Both of us are individually licensed through the Nationwide Multistate Licensing System & Registry. You can look either of us up directly — NMLS# is searchable by anyone, any time.

Our Difference

Two officers. One team. One mission — closing your loan without making you feel like a file number.

Reach out for a free consultation. We'll both be on the call, and we'll both know your name within the first five minutes.

We're more than lenders — we're your neighbors, your partners, and your biggest advocates on the journey to homeownership.

381 Mallory Station Rd. Ste. 202 Franklin, TN 37067

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About | Melissa Rifai | Hyve Home Loans